Back on line - hooray!

[John Stanton]

I have been off line for about 2 weeks, and I finally got a fix. I switched from dial-up to wireless and the equipment supplied by Verison was defective. The "receiver" had not been updated. I complained, I visited their shops, I tried suggestions, etc. NO GOOD. I finally had one of their Agents come to the house. He agreed with me "it didn't work." He switched "receivers" - that was it. He messed with the old one and found that it was not updated. PS. They didn't offer any compensation for my problem.

[RJNorton]

Welcome back, John! Glad to hear you are online again.

While you were offline there was a thread in which Sarah Slater's will was mentioned if you go here.

[LincolnMan]

Glad it ended well, even though it meant being off-line for so long.

[BettyO]

Welcome back, John!!

I've got Verizon and I think I've got the very same problem. Have had them about 5-6 years and I'm now having to "refresh" my old Westell Model about 2-3 times a night just in order to keep the wireless connection. Should be done only once every two weeks or so - if THAT often! Tech Support (in India) doesn't help. This modem is old and I think that it's time for a new one!