Back on line - hooray!

[John Stanton]

I have been off line for about 2 weeks, and I finally got a fix. I switched from dial-up to wireless and the equipment supplied by Verison was defective. The "receiver" had not been updated. I complained, I visited their shops, I tried suggestions, etc. NO GOOD. I finally had one of their Agents come to the house. He agreed with me "it didn't work." He switched "receivers" - that was it. He messed with the old one and found that it was not updated. PS. They didn't offer any compensation for my problem.